The Difference between Observation and Evaluation

Episode von Der Entscheidungsraum - Führung. Entscheidungen. Verantwortung. von Michael Ohlmer · 4. Juni 2026 · 3 min

"You're unreliable" — or: "You haven't delivered the documents on time three times."

One of these sentences leads to defensiveness. The other to understanding. This episode is about why an evaluation speaks about the person — and an observation speaks about the behaviour. And why that changes everything in a feedback conversation.

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